Financial institutions turn data into action with Dell AI

Most financial institutions today do not suffer from a lack of customer data; The problem is converting the existing data into something useful.

The challenge is sifting through CRM logs, channel interactions, transaction flows and market signals, which often exist in isolation. The solution is a technology that can connect and unify data, understand context and act in real time. Going beyond AI models and bringing these three capabilities together is the goal of the AI ​​data infrastructure that Dell Technologies Inc. offers to its financial customers.

“In many cases, the next constraint is not the model, but the data,” said Arthur Lewis, president of the Infrastructure Solutions Group at Dell. “That’s the problem that the AI ​​Data Platform was designed to solve. Within the Dell AI Factory, it is the data foundation that curates, connects and delivers enterprise data to power AI, and specifically agent AI.”

How Dell’s platform creates a more efficient data path from raw enterprise intelligence to AI-enabled context in the financial services industry will be a key focus of the Dell Technologies New York Symposium on October 20. Dell executives and industry experts will join analysts from theCUBE Research to discuss the growing role of agentic AI, AI-powered PCs and modernized infrastructure in shaping the future of finance. (*Disclosure below.)

Four-engineer architecture for financial institutions

Dell’s AI Data Platform offers a four-engine, single-storage architecture that helps modernize data infrastructure and increase efficiency for financial institutions.

The platform includes a data orchestration engine that leverages the latest machine learning models and normalizes product documentation while orchestrating retrieval requests and compiling the information required for intelligence reports. An Apache Spark-based data processing engine handles feature engineering, customer segmentation, and affinity scoring training.

Dell’s data search engine, powered by Elasticsearch, provides in-depth search through vector and keyword searches of product knowledge bases. The Data Analytics Engine exposes the Iceberg Lakehouse as a managed SQL query surface that agents can invoke directly. Any MCP-compliant agent framework can discover available data products and execute controlled queries without having to create a custom adapter.

A key part of Dell’s approach is to make structured and unstructured enterprise data accessible to AI agents while preserving the business context necessary for reliable answers. The company’s Unified Semantic Layer is designed to address this challenge by connecting information from different sources.

“The semantic layer gives consistent business meaning to structured and unstructured information, so that a term means the same thing wherever it appears,” said Vrashank Jain, senior product manager for the AI ​​Data Platform at Dell. “It uses open models to solve the hardest part of building semantic layers: generating entities and definitions and finding meaning at scale with human-in-the-loop for verification.”

TheCUBE event live stream

Don’t miss theCUBE’s coverage of the Dell Technologies New York Symposium on October 20. You’ll also be able to access theCUBE’s exclusive content on-demand after the event.

How to watch theCUBE interviews

We offer several ways for you to view theCUBE’s coverage of the Dell Technologies New York Symposium, including theCUBE’s dedicated website and YouTube channel. You can also find all of our coverage of this year’s events on SiliconANGLE.

TheCUBE Podcasts

SiliconANGLE’s theCUBE Pod is available on Apple Podcasts, Spotify, and YouTube so you can enjoy it on the go. In each podcast, SiliconANGLE’s John Furrier and Dave Vellante discuss the biggest trends in enterprise technology, including AI, cloud, cybersecurity and infrastructure, with context and analysis.

SiliconANGLE also produces our weekly Breaking Analysis program, in which Vellante examines key developments in enterprise technology and combines insights from theCUBE with spending data from Enterprise Technology Research, available on Apple Podcasts, Spotify and YouTube.

guests

At the Dell Technologies New York Symposium on October 20, theCUBE will speak with Dell executives and industry managers about what it takes to build a more efficient data path from raw enterprise information to AI-enabled context in the financial services industry. Discussions will focus on the growing role of agentic AI, AI-powered PCs and modernized infrastructure in shaping the future of the financial sector.

(*Disclosure: TheCUBE is a paid media partner for Dell’s New York Symposium. Neither Dell, the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over theCUBE or SiliconANGLE content.)

Image: SiliconANGLE